No success is sweeter than realizing that you have provided your customers with measurable impact and value.
Such is the case with Yale-New Haven Hospital, which has streamlined its clinician communications using MH-CURE. As a result, the hospital has improved clinical workflow and tied clinicians closer to the patient as well as others involved in patient care. The ultimate outcome is increased responsiveness to patients and greater patient satisfaction. See the full case study.
Yale New Haven Hospital first implemented MH-CURE to improve patient care team workflow in its adult and pediatric emergency departments, then rolled out the smartphone application in its medical and surgical departments. MH-CURE was most recently implemented in intensive care units and emergency departments at all of the other hospital campuses of the Yale New Haven Health System.
Yale New Haven Hospital conducted a study before and after the MH-CURE implementation in its emergency departments to determine how long it took for the clinicians to communicate with one another. They found that the amount of time required for clinicians to locate and transmit information to one another was greatly reduced — from 54 to 17 seconds — allowing staff to spend more time with patients and thus provide better patient care.
Yale New Haven Hospital also surveyed its clinicians, 75% of whom said they now found it “easy” or “very easy” to communicate with colleagues using MH-CURE. Close to 75% said that MH-CURE has improved patient workflow and patient safety.
We look forward to working with you and writing your own hospital’s success story.
See the press release issued today announcing Yale New Haven Hospital’s (and Mobile Heartbeat’s) success.